Patient Survey: proposal to move premises

Dear Patient,

We are writing to ask for your feedback on our proposal to move from our current building to a new site in Deal.

As you may know, our current premises were adapted from a residential building. The building is not easily accessible for patients/staff with mobility issues and does not have the space we need to provide patient care effectively or increase the services we offer.

We are proposing a move to a spacious, purpose-built surgery, 1.2miles away in Golf Road. While the move would impact those patients living close to our current site more, it would mean we could improve services for all in the future.

Under the proposal, our catchment area would remain the same and current staff retained. Any move would take place over a weekend to keep disruption to a minimum.

All patients currently registered with us will have the option of moving with us or of changing to one of the other surgeries in Deal.

As a practice, we try very hard to meet the care needs of the local community and listen to the views of our patients. We are, therefore, running a survey to get your views and feedback to inform our future planning.

There are several ways of taking part:

• Download the paper version or pick a copy up from the practice.
• Email the surgery at [email protected] with your feedback
• Speak to a member of staff for help giving feedback
• Use the link on the text message to access the survey

We hope all of you will wish to join us if the move goes ahead.

Very best wishes

Dr Marianne Ford and Staff